CCT logophoto of one of our minibuses


Terms and Conditions

Please read these before completing the application form.

  1. Phone Lines are open Monday to Friday 9am 2.30pm for bookings and cancellations, excluding Public Holidays.

  2. All requests for travel must be booked by telephoning 01245 477750 or 01245 477789 Please press Option 1 to book or cancel a trip. Our phone lines are most busy in the morning. Please do not book travel direct with our drivers.

  3. Any concerns should be taken up with the office and not the driver. Travel can only be altered with the prior approval of the office and not with the driver.

  4. Booking should be made at least 2 full working days prior to the day you wish to travel and is subject to driver and vehicle availability.

  5. Weekend Excursions: Our weekend excursion trips are booked on a first-come, first served basis. A £5 deposit is payable upon each booking to secure your place. This is non-refundable if you cancel your trip less than 7 days before the trip date.

  6. Charges and payment: Please show your bus pass when boarding one of our mini-buses. Cash fares must be paid to our drivers. Please have correct fare as drivers do not always have change. A credit account can be set up on request if needed.

  7. Cancellation: All cancellations must be made to the office at least two hours before you travel to avoid us paying unnecessary costs.

  8. Drivers are not trained in passenger assistance and are only expected to provide a steadying hand or assist carrying bags where necessary. Our drivers are also not permitted to enter your property or provide any first aid.

  9. Chelmsford Community Transport reserves the right to cancel any travel in the event of unforeseen events or unavoidable circumstances.

  10. Chelmsford Community Transport is not responsible for any personal possessions left unattended in a minibus/car. Chelmsford Community Transport is not liable for any consequential loss, financial or otherwise incurred by passengers, following the non-availability of a vehicle, or the failure by Chelmsford Community Transport to provide a vehicle.

Click here to download these terms and conditions if you wish to print them.

Individual Application Form

Each person of a couple must fill in a separate application form

Click here to download an application form to print, fill in by hand and send with your subscription.

Alternatively, you can fill in the form below then either phone to pay by credit card or post a cheque to us.

* = mandatory field

e.g. Mr / Mrs / Ms / Dr

Emergency Contact Details

e.g. husband / wife / friend / neighbour, etc.

How did you hear of our transport scheme?

Mobility & additional needs

When travelling, will you be using any of the following? Tick the appropriate box

;   ;
;   ;

Yes;   No

Yes;   No

Wheelchair Users only


2) Collapsible?Yes;   No


Can you transfer unaided to and from

1) a car seat? Yes;   No;   2) a minibus seat?Yes;   No

A fare will be charged for non-concessionary passengers and transport in our car journeys - click here to see the fare table and conditions (this opens in a new window).

I give permission for Chelmsford Community Transport to hold my personal data for their own use only and to not share with any 3rd parties. Data is used for the sole purpose of booking trips & contacting members via postal newsletter or email if provided.
Please tick the box if you are happy for us to keep your contact details on file and contact you in this way

Please select one of the following methods of membership payment of £12 (£15 for a couple):

I will send a cheque payable to "Chelmsford Community Transport".

I will call you to pay over the telephone with my debit or credit card.

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The completed form will be sent to the Chelmsford Community Transport office. A copy will be e-mailed to you for your records.

Do remember that you now need to pay the annual subscription!